How we protect your privacy

Your privacy matters to us. This policy explains how we collect, use, and safeguard your personal information.

Last Updated: April 15, 2026

1. Information We Collect 2. How We Use Your Information 3. Information Sharing 4. Data Security 5. Your Rights 6. Cookies

Information We Collect

Fidelity collects information to provide better services to all our users. We collect information in the following ways:

Personal Information

Full name and date of birth
Email address and phone number
Government-issued ID (passport, driver's license)
Social Security Number (for tax purposes)

Financial Information

Bank account details and routing numbers
Investment preferences and goals
Transaction history and portfolio data
Income and employment information

Technical Information

IP address and browser type
Device information and operating system
Cookies and tracking technologies
Usage patterns and preferences

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

Provide Services
Process transactions, manage your account, and send related notifications.
Communicate With You
Send technical notices, updates, security alerts, and support messages.
Improve Our Platform
Analyze usage patterns to enhance user experience and develop new features.
Comply With Regulations
Meet legal and regulatory requirements, including KYC and AML protocols.
Personalize Your Experience
Tailor content, recommendations, and investment suggestions to your needs.

Information Sharing

We do not sell your personal information. We share information only in the following cases:

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

256-bit SSL Encryption

All data transmitted between your browser and our servers is encrypted using industry-standard SSL/TLS protocols.

Multi-Factor Authentication

Protect your account with an additional layer of security beyond just your password.

24/7 Monitoring

Our security team monitors for suspicious activity around the clock to protect your account.

Regular Audits

We conduct regular security audits and penetration testing to identify and address vulnerabilities.

Your Rights

You have the following rights regarding your personal information:

Right to Access

Request a copy of the personal information we hold about you.

Right to Rectify

Correct inaccurate or incomplete information in your account.

Right to Delete

Request deletion of your personal information (subject to legal obligations).

Right to Opt Out

Opt out of marketing communications at any time.

Right to Data Portability

Receive your data in a structured, commonly used format.

Right to Withdraw Consent

Withdraw your consent for data processing at any time.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us:

Remember Your Preferences
Save your settings and preferences for a personalized experience.
Analyze Usage
Understand how you interact with our platform to improve our services.
Show Relevant Content
Display content and recommendations tailored to your interests.

Your Privacy Matters